Refund & Return Policy

Last Updated: June 2026

At Wolf Pack Kitchen, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

Non-Returnable Items

• Gift cards.
• Final sale or clearance items.
• Products that have been used, damaged, or altered after delivery.
• Items returned without original packaging or accessories.

How to Initiate a Return

To request a return, contact us at support@wolfpackkitchen.com and provide:

• Your order number.
• Product name.
• Reason for return.
• Photos if the item is damaged or defective.

Return requests are typically reviewed within 2–3 business days.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged.
• The item is defective.
• An incorrect item was received.

We recommend using a trackable shipping service for all returns.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

Original shipping charges are non-refundable and processing times may vary depending on your bank or payment provider.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Please include your order number, a description of the issue, and clear photos showing the damage or defect.

Upon verification, we will provide a replacement, store credit, or full refund at no additional cost.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original product (if eligible) and place a new order.

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